Welcome to Gadget Monk Pvt. Ltd. By accessing or using our website or purchasing products from our online or physical store, you agree to abide by the following terms and conditions. Please read them carefully before placing any order.
1. General
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Gadget Monk Pvt. Ltd. is a registered electronics retailer based in Putalisadak-29, Kathmandu, Nepal.
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These terms apply to all transactions carried out through our website or store, including orders, payments, delivery, and warranty claims.
2. Products & Pricing
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All prices displayed on our website are in Nepalese Rupees (NPR) and inclusive of VAT unless stated otherwise.
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We strive to provide accurate product information, but errors in pricing or descriptions may occasionally occur. In such cases, we reserve the right to cancel or modify the order with prior notice.
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Product availability is subject to change without prior notice.
3. Orders & Payments
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Orders can be placed via our website, phone, or in-store.
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We offer Cash on Delivery (COD) across Nepal, free of charge*.
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For certain high-value items or bulk orders, we may require a partial or full advance payment.
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Once an order is confirmed, it cannot be modified or canceled unless agreed upon by both parties.
4. Shipping & Delivery
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Gadget Monk offers free nationwide cash on delivery.
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Delivery timelines may vary depending on your location and product availability.
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Delays caused by natural disasters, political disruptions, or third-party logistics are beyond our control.
5. Warranty & Returns
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We only sell genuine, brand-authorized products. All items are covered under the manufacturer’s warranty as per brand policy.
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Warranty claims must be processed through authorized service centers.
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We accept product returns or replacements only in case of manufacturing defects or delivery damage. Claims must be made within 3 days of delivery, along with unboxing video and original packaging.
6. User Responsibilities
By using our website or services, you agree:
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Not to misuse or attempt to harm our platform or business in any way.
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To provide accurate personal and delivery information when placing orders.
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To respect copyright and intellectual property of all content displayed on our website.
7. Privacy
We value your privacy. All customer data is handled in accordance with our Privacy Policy and is never sold or shared with third parties without consent.
8. Limitation of Liability
Gadget Monk Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is strictly limited to the amount paid for the purchased item.
9. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our website or services after such changes implies acceptance of the new terms.
