Warranty Policy | Gadget Monk

Warranty Policy

At Gadget Monk Pvt. Ltd., we sell only genuine, brand-authorized products—each backed by the official manufacturer’s warranty. Our goal is to give you complete peace of mind when purchasing electronics from us.

1. Warranty Coverage

All products sold by Gadget Monk come with a manufacturer-provided warranty, which typically covers:

  • Hardware malfunctions
  • Manufacturing defects
  • Component failures during normal usage

The warranty duration and terms vary by brand and product type. Please refer to the individual product’s warranty card or the manufacturer’s website for exact details.

2. What’s Not Covered

Warranties do not cover:

  • Physical damage, cracks, or dents
  • Water or liquid damage
  • Burnt components due to power surge
  • Software or virus-related issues
  • Unauthorized repairs or modifications

3. Warranty Claim Process

To make a warranty claim:

  • Keep your original invoice/bill as proof of purchase
  • Warranty Card issued at the time of purchase is mandatory
  • Contact the respective brand’s authorized service center
  • If you need assistance, our team can help guide you through the process
  • For Apple products, we help facilitate claims through official Apple service partners

4. Important Notes

  • Warranty is handled as per brand policy, not Gadget Monk’s internal policy
  • Customers are responsible for taking the product to the nearest service center
  • Any decision regarding product repair/replacement is made by the manufacturer or service provider
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